Official Privacy Policy

Privacy Policy FB88 – Your Personal Data Protection

Your privacy is our priority. This document clearly explains how fb88 collects, uses, stores, and protects your personal data — and what rights you hold as our member.

Updated: January 2026

Six Ways FB88 Protects Your Data

256-bit SSL Encryption

All data transmitted between your device and fb88 servers is encrypted using 256-bit SSL, the same standard used by leading banks worldwide.

No Data Selling

FB88 has never and will never sell, rent, or trade members' personal data to third parties for marketing or any other commercial purpose.

Secure & Integrated Servers

Your data is stored in secure data centres with strict access controls, 24-hour monitoring, and automatic backup systems to prevent data loss.

Strict Access Controls

Only authorised fb88 staff who need to access your data for operational purposes are permitted to do so — with every access recorded and audited regularly.

Legal Compliance

FB88 complies with all applicable data protection laws, including mandatory KYC/AML requirements, to ensure the safety of our platform ecosystem.

Full Member Rights

You have the right to access, update, delete or transfer your personal data at any time. Contact our support team to handle your request.

Important Note: By using the fb88 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. Please read it carefully before registering or continuing to use our platform.

01

Introduction

FB88 (referred to in this document as "we", "the platform" or "fb88") takes seriously our responsibility to protect the privacy of our members' personal data. This Privacy Policy describes our practices regarding the collection, use, storage, and protection of your personal information when you use the fb88.nz platform and all related services.

This policy applies to all registered members, website visitors and any individual who interacts with the fb88 platform in any capacity. It should be read together with Terms and Conditions us, which forms part of the overall agreement between you and fb88.

If you disagree with any part of this policy, we recommend that you stop using our platform. If you have any questions before making a decision, the fb88 support team is available to assist you via live chat.

02

Personal Data We Collect

FB88 collects various types of personal data depending on your interactions with our platform. The table below describes the categories of data we collect and the purpose of each:

Data Category Examples of Information Primary Purpose
Identity Information Full name, identity card number, date of birth, nationality Age verification, KYC, fraud prevention
Contact Information Email address, phone number, residential address Account communications, security verification
Financial Information Bank account number, bank name, transaction records Deposit and withdrawal processing
Usage Data Game history, login activity, session duration Platform improvement, fraud detection
Technical Data IP address, device type, web browser, operating system Account security, platform optimization
Communication Data Support chat records, emails sent to us Customer support, service improvement

Data You Provide Directly

Most of the data we collect is information you provide directly during registration, completing your account profile, making deposits or withdrawals, contacting our customer support, or participating in fb88 promotions and marketing campaigns.

Automatically Collected Data

When you use the fb88 platform, our systems automatically record certain technical information including your device IP address, browser type and version, session time and duration, pages visited, and how you interact with platform features. This data is used to enhance security, detect unusual activity, and optimise the user experience.

03

How We Use Your Data

FB88 uses the personal data collected solely for the following purposes:

  • Account management: Creating, verifying, and maintaining your member account on the fb88 platform.
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions you carry out on the platform.
  • Identity verification (KYC): Meeting legal requirements to ensure a safe platform ecosystem and prevent money laundering.
  • Customer Support: Responding to inquiries, resolving technical issues, and providing assistance to members.
  • Platform security: Detecting and preventing fraud, abnormal account activity, and other security threats.
  • Account-related communications: Sending important notifications about account activity, changes to terms, or security issues.
  • Platform improvement: Analyzing usage patterns to improve the design, features, and performance of the fb88 platform.
  • Legal compliance: Fulfilling legal obligations and responding to lawful requests from authorities.

Our Commitment: FB88 does not use your personal data for any purpose not stated here. Every use of data is based on legitimate operational needs and the best interests of our members.

04

Data Sharing With Third Parties

FB88 does not sell members' personal data to any third party. However, in the course of operating the platform, we may share your personal data in the following limited situations:

Approved Service Providers

We work with approved third-party service providers that help us operate the platform — including payment processors, cloud service providers, and analytics companies. All providers are required to comply with strict data security standards and are prohibited from using your data for any purpose other than what has been agreed with fb88.

Legal Requirements

FB88 may be required to disclose your personal data to government authorities or law enforcement bodies when mandated by law, court order, or valid legal process. In such cases, we will disclose only the minimum information necessary.

Fraud Prevention

In cases of suspected fraud or illegal activity, fb88 reserves the right to share necessary information with relevant authorities or industry fraud prevention organisations to protect member interests and platform integrity.

Contractual Protections: All third parties receiving fb88 member data are contractually bound to protect that data to a standard no less than the protection we ourselves provide.

05

Cookies and Tracking Technologies

The fb88 platform uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Preference Cookies: Storing your preferences such as language and display settings to deliver a more personalized experience.
  • Analytics Cookies: Helping us understand how members use the platform so we can make continuous improvements.
  • Security Cookies: Helping detect and prevent fraudulent activity and unauthorized access to your account.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the fb88 platform and your gaming experience.

06

Data Security

FB88 invests seriously in data security infrastructure to ensure your personal information is always protected. The security measures we implement cover multiple layers of protection:

  • Data-in-transit encryption: All communication between the fb88 platform and your device uses 256-bit SSL/TLS encryption.
  • Data-at-rest encryption: Sensitive data including financial information is encrypted while stored on our servers.
  • Layered access controls: Member data is only accessible by authorised staff and solely for legitimate operational purposes.
  • Continuous monitoring: The fb88 security system monitors platform activity 24 hours a day, 7 days a week to detect any threats.
  • Regular security audits: The fb88 platform undergoes regular independent security audits to identify and address potential vulnerabilities.
  • Incident response plan: We have clear procedures in place to handle any security breaches and to notify affected members in a timely manner.

Layered Security: While no system can guarantee 100% security, fb88 applies the highest industry security standards — comparable to those of financial institutions — to ensure your data is always protected to the best possible degree.

07

Data Retention Period

FB88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.

  • Active account data: Retained for the duration your account remains active on the fb88 platform.
  • Data after account closure: Transaction records and KYC information are retained for a minimum of 5 years after account closure to meet AML/KYC legal requirements.
  • Support log data: Customer support interaction records are kept for 2 years for reference and service improvement purposes.
  • Cookie data: Session cookies expire when you close your browser, while persistent cookies have a set expiry period as defined in our cookie settings.

When data is no longer needed, fb88 will securely delete it using methods that ensure it cannot be recovered.

08

Your Rights Regarding Personal Data

As an fb88 member, you have certain rights regarding your personal data. We respect these rights and will process any related requests accurately and within a reasonable timeframe.

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 14 working days.

Right to Rectification

If you find that the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction and we will update it promptly.

Right to Deletion

Under certain circumstances, you have the right to request the deletion of your personal data. Such requests will be processed subject to mandatory data retention requirements under applicable law.

Right to Restriction of Processing

You may request that we restrict the processing of your data in certain situations — such as when you are disputing the accuracy of the data or while a deletion request is being processed.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another service provider of your choice.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes. Once such a request is received, we will stop processing your data for that purpose.

09

Child Protection

The fb88 platform is intended for adult users aged 18 and above only. We do not knowingly collect or process personal data of individuals under the age of 18. If you believe a minor has registered or used the fb88 platform without parental or guardian knowledge, please contact our customer support immediately so that appropriate action can be taken.

If we find that a minor's personal data has been collected unintentionally, we will take immediate steps to delete that data and close the associated account.

10

Changes to This Privacy Policy

FB88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When significant changes are made, we will notify you via:

  • A prominent notice on the fb88 platform homepage.
  • Email notification to the address registered on your account (for material changes).
  • In-app notification on the fb88 mobile app when you log in.

The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. Continued use of the fb88 platform after any changes are published constitutes your acceptance of the updated policy.

11

Contact Us About Privacy

If you have any questions, concerns, or wish to submit a request regarding your personal data, we encourage you to contact the fb88 support team through the following channels:

  • Live Chat: Available 24/7 via the chat icon at the corner of the fb88 platform — the fastest way to get a response.
  • Email: [email protected] — for detailed inquiries or official requests relating to personal data.

We are committed to responding to all privacy-related inquiries within 3 business days. For more complex data rights requests, we may require up to 14 business days to process your request thoroughly.

For identity verification purposes, we may ask you to provide proof of identity before we process any request relating to access, correction, or deletion of your personal data.

Your Data Is Safe

Privacy Protected. Play with Peace of Mind at fb88

With bank-grade data encryption, a transparent privacy policy, and a 24/7 support team — fb88 ensures your gaming experience is secure, private, and enjoyable every time.

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